ProTek Support – At A Glance

NewTek and EAR understand the importance of your production and we are here to ensure nothing lets you down when it matters most. NewTek provides the very best in support, making sure your voice through video is always heard.

ProTek and EAR offer customers support over 4 tiers; Basic, Standard, High and Ultra. Choose a tier that provides the right support for you, at the right time. Each tier covers elements of Warranty, Support, Software Maintenance and Extended Services.

Visit shop.ear.net for the latest pricing and specials for all your NewTek support and products (visit now). Need help fast? Contact us via online form or call 800-473-6914.

Legislative AV Infrastructure with Social Distancing

To accommodate live broadcasts, remote collabortion and social distancing, EAR installed system wide upgrades to the existing broadcast center and hearing rooms. A single operator can remotely manage multiple HD cameras, microphones, AV presentations and remote video conferencing.

The Arizona capitol complex includes state senate and house hearing rooms, chambers, remote member participation and broadcast center. The complex spans several buildings connected via a high-speed fiber network .

All audio, video, lighting, AV high-speed-network , hearing loop, Zoom hybrid hearing rooms and voting systems are controlled by Crestron automation, designed, installed and managed by EAR.

With the challenges of Covid and social distancing, in 2021 the legislature session required support for member participation from off-site. EAR was contracted to upgrade and configure hearing rooms and chambers with hybrid capabilities using the Zoom video conferencing platform.

A key requirement was to allow members offsite and onsite to hear and see each other with minimal delay for optimal interactivity. The existing Crestron controlled systems and broadcast center equipment were modified to allow the remote members to collaborate while also appearing on the public broadcast of meetings.

The right technology can help greatly during challenging times. EAR can provide a free and quick analysis for most production and hearing room applications. We specialize in bringing broadcast quality collaboration to a changing world. Call 800-473-6914 or email us today!

Top 10+ Comparison NewTek TriCaster TC 2 Elite vs. BlackMagic ATEM Television Studio Pro 4K

Before you scratch your head with disbelief asking “Why would you compare two products that differ in price by 900%?”, this post hopes to shed some sanity on this question with the top 10 and more features comparisons.

In a world where technology can offer amazing functionality for very little cost, it’s difficult to know if you’ve found a shockingly good value or maybe over spending. The comparison between NewTek’s latest TriCaster Elite TC2 and BlackMagic ATEM Television Studio Pro 4K is one example of this “true value” phenomenon.

The chart below does not try to draw a clear winner between these two video switchers. As you read through the features (a very paired down list), keep in mind that today’s live video production in the midst of a pandemic may look very different (hopefully) months or years down the road.

True value is a subjective measure based on your personal workflow and project needs. EAR has over 40 years of broadcast and live production expertise and we’d be happy to help you sort through details and find the best choice for your company, personal or organization’s needs.

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TOP 10+ COMPARISON CHART

(subject to more great features without notice)

Item Feature NewTek
TC2 Elite
BlackMagic ATEM Television Studio Pro 4K
1 Familiar TriCaster user interface with customizable layouts Yes No
2 Video Conf Management (supported platforms below*) Yes No
3 Inputs NDI up to 32 UHD @60fps 32 n/a
4 Outputs NDI up to 48 UHD 48 n/a
5 Inputs SDI 8 3g 8 12g
6 Outputs SDI 8 3g 8 12g
7 Teleprompter output Yes No
8 Virtual Sets Included n/a
9 ISO Record Video Conference members Up to 9 n/a
10 Shared Storage capable Yes No
11 Number of Mix Effects busses (MEs) 8 1
12 Control Surface Optional Included
13 Simultaneous operation by two productions Yes No
14 Remote Control via tablet and 3rd party controllers Yes No
15 Import Photoshop graphics with layers and alpha Yes No
16 Iso Record camera or other inputs 32 n/a
17 Multiview HD and 4k Yes Yes
18 DVE transitions 256 17
19 Graphics Still images Unlimited 20
20 Audio Mixer Onboard With laptop
21 Playback prerecorded clips (DDR) 4 No
22 Macro automation system/versatile control interface Yes No
23 Dante & NDI digital audio Yes No
24 Direct streams as input source including SRT, RTSP and RTMP 32 Ch No
Price Quick Quote 2,995.00
* Conference more remote callers into productions with multiple channels using Microsoft Skype™, Microsoft Teams™, Zoom Meetings™, Slack, Discord™, and Tencent™

More about the TriCaster TC2 Elite

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Remote On A Boat: Adobe/Vidispine (Recorded Presentation)

The globalization of creative services in the face of a historic pandemic has become everyone’s new “normal”. With the right resources, working remotely (even from a 55ft sailboat) can still offer the power of on premise editing with all the comfort and flexibility of a remote location.

The “Remote On A Boat” webinar will take Adobe Premiere remote editing and media management to “the cloud” and beyond. Highlighted are special Adobe Premiere workflows for post and media management capabilities for seamless integration into existing and new workflows.

VIEW ON-DEMAND VIDEO

Easy, versatile and powerful remote collaboration is no longer just a future option.

It’s the new normal…

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request a virtual demo with the factory

More About Vidispine and Adobe media management with remote workflows:

PDF: Remote Editing for Adobe PremierePDF: 10 Ways EditMate can provide Media Management and remote workflows

Government Council Chambers

The city of Phoenix is the largest metropolis in the Southwest. Like most larger cities they broadcast their city council meetings live and on demand via the internet. A special challenge to their operation was allowing control of their board meetings from the City Channel 11 studios located a block away and across the street. The only practical way to connect the two facilities was existing city fiber runs between the facilities.

EAR provided management and installation, our partner SEG provided design engineering and support for the deployment. The fiber connectivity supports almost daily production including high definition video, audio and robotic camera control. The existing lighting in the main council chambers was replaced with LED fixtures resulting in a net cost savings due to decreased energy and reduced air-conditioning usage. EAR also provided continuing maintenance and support under a city contract.