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Services & Support
EAR Professional Audio Video provides design, installation, training, production services and factory-authorized warranty support. In the world of professional audio and video, every minute your system is down is a minute lost. That’s why we’re committed to getting you back on track as quickly as possible – 93% of our service requests are resolved same day by interacting with a personal support representative. Our team has the expertise to solve complex issues promptly and efficiently, helping you make the most of your investment.
Our Comprehensive Support Services Include:
Production and Technical Services
Production services are provided with EAR equipment rentals and system projects, not as a standalone streaming service.
Visit our contact page to request a quote or learn more about how we can assist you. At EAR, we are always eager to explore new opportunities and welcome new clients.
EAR provides factory-authorized warranty support for all products purchased from us; we do not offer out-of-warranty bench repair. Most products come with a 1-year parts and labor warranty, with options to extend. If you’ve purchased your product from EAR, we’re your first call for support. Purchased elsewhere? We can connect you with premier third-party resources or discuss future support options. All products listed on our linecard qualify for standard business hour support, with options for 24×7 extended care.
For immediate assistance, please contact us via phone or our online contact form. We’re here to ensure your systems are not just operational but optimized to their fullest potential.
In this section
| Page | What it covers |
|---|---|
| Broadcast equipment rentals with production support | Broadcast, streaming and event equipment rentals, equipment-only or with production support. |
| Design and project management | System design, documentation and project management from site survey to go-live and training. |
| Control automation | Control systems that make complex AV simple to run. |
| Integration planning and design-build guide | How to plan and build an AV or broadcast project, from goals and site survey to design-build, installation, training and warranty support. |
| Request a demo | Ask for a hands-on product demo. |
| Quick Quote | Request a quote on any product or service. |
| Shared storage quote | Request a shared storage quote based on your budget and workflow. |
About EAR
EAR Professional Audio Video (Engineering & Recording, Inc.) is a broadcast and professional AV systems integrator and reseller in Tempe, Arizona, founded in 1978. EAR designs, installs and supports systems for government, education, broadcast and corporate clients, and is an awarded supplier on Arizona state contract CTR075309 and national cooperative contract 1GPA 22-02PV.
Our specialized experience enables breakthrough remote workflows. From corporate communications to worship broadcasting, we pride ourselves on delivering extensive expertise that keeps you at the top of the rapidly evolving remote content creation landscape.
EAR Product & Services
