SERVICES & Support

When You Need SUPPORT, Every Minute Counts.

We know how to get you up and running fast—so you can focus on productivity and profit, not technical headaches. Our commitment to quality service ensures your investment performs at its absolute best, turning complex technology into a smooth, dependable part of your everyday success story.

Our services include:

  • Factory Authorized Support
  • Training and Standby Support for “Go Live” and Special Events
  • Design and Documentation
  • Integration, Sales and Installation
  • Project Management
  • Extended Warranty and Services
  • Use our contact page to request a quote or get more information. We are always interested in exploring new opportunities and clients.

    Need Help Now?

    EAR provides factory authorized repair and support for all products purchased from us. Most products include a one-year parts and labor warranty, with options to extend coverage and support. If you purchased your product or services from EAR, we’re your first call. If not, we’re glad to connect you with trusted third-party resources and explore how we can assist you in the future. All products listed on our linecard qualify for standard business-hour support, with options for extended 24×7 coverage. For more details, contact us by phone or through our online contact form.

    About EAR

    Every day, EAR reaches over 100 million people through our comprehensive range of professional products and services. As a trusted reseller of cutting-edge content creation and broadcast systems, we deliver the exact solutions remote production teams need now.

    Our specialized experience enables breakthrough remote workflows. From corporate communications to worship broadcasting, we pride ourselves on delivering extensive expertise that keeps you at the top of the rapidly evolving remote content creation landscape.

    video product lines plus hundreds more, Avid, Apple, Panasonic, Sony, LiveU

    EAR Product & Services


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